Terms and Conditions of Service — GracelandDigital.com
Effective Date: November 21, 2025
Welcome to GracelandDigital.com. These Terms and Conditions govern your use of our website, and your purchase of both digital and physical products. By accessing or purchasing from us, you agree to abide by these terms, which are rooted in clarity, fairness, and grace.
1. Scope of Agreement
These Terms and Conditions apply to all products, content, and services offered by Graceland Digital, covering:
- Website Use: Your use of all content, features, and functionality on GracelandDigital.com.
- Purchases: All transactions for both Digital Downloads (e.g., coloring pages, printables, ebooks) and Physical Goods (e.g., printed books, merchandise).
- License: Your rights to use the content and products you access.
2. Product Definitions and Fulfillment
We offer two distinct product categories:
A. Digital Downloads
- Definition: All items are digital downloads or online-access products (e.g., PDF coloring pages, ebooks, templates).
- Fulfillment: Once payment is confirmed, you receive immediate access via a secure download link or account login.
- Customer Responsibility (Addressing Issues): Please ensure your email and account details are accurate to avoid delays. Technical support is limited to ensuring the file is downloadable and functional (e.g., opening a standard PDF file). We do not guarantee compatibility with every device, printer, or third-party software version.
B. Physical Goods
- Definition: Items that are printed, packaged, and shipped (e.g., physical books, printed merchandise).
- Fulfillment: Shipping timelines and carriers are noted at checkout. Tracking information will be provided upon shipment.
- Acceptance: Risk of loss and title for physical goods pass to you upon our delivery to the carrier. We are not responsible for delays caused by the shipping carrier.
3. Payments, Pricing, and Access
- Payment Security: Payments are processed securely through trusted third-party providers. We do not store your full payment information.
- Accuracy: We strive for accurate pricing; however, we reserve the right to correct any errors and cancel orders if a product is listed at an incorrect price.
4. Refund and Return Policy
Our specific policy details vary by product type.
- Digital Products: Due to immediate access, all sales are generally final. Refunds are considered only for duplicate charges or unresolved technical access issues, as detailed in our Refund Policy.
- Physical Products: Returns and refunds are accepted for damaged or incorrect items, or for unused returns within 30 days, subject to the conditions outlined in our separate Refund and Return Policy.
***Please review the full, detailed Refund and Return Policy on our website.***
5. Intellectual Property and License of Use
We craft our products with prayer and intention. This section protects our creative work and defines your right to use it.
A. Intellectual Property
All content on GracelandDigital.com — including product files, branding, website materials, and custom fonts — is protected by copyright and intellectual property laws (© GracelandDigital).
- You may not copy, modify, distribute, or exploit our materials without prior written consent.
B. License of Use
Your purchase grants you a limited, personal, non-exclusive, non-transferable license to use the product.
- Personal Use Only: The product is licensed for your individual use (e.g., printing for your family, personal Bible study, personal gifts).
- Strictly Prohibited: Redistribution, resale, commercial reproduction, or unauthorized sharing of the digital file itself is strictly prohibited. This includes uploading files to shared drives or distributing them free of charge.
- Permitted Commercial Use: Commercial use is permitted only if explicitly stated in the product description (e.g., a specific commercial license bundle). You must adhere strictly to the terms of that specific commercial license.
- Addressing Sharing Issues: Unauthorized sharing is a violation of these terms and may result in the revocation of your license and legal action.
6. Limitation of Liability
- Products are provided “as is.” We make no warranties regarding fitness for a particular purpose.
- Graceland Digital is not responsible for damages, losses, or issues arising from the use or misuse of our products. You assume all responsibility for the use of the product once it is delivered.
7. Privacy and Data
We respect your privacy. Personal information collected during purchases is used solely to deliver products, provide support, and improve our services. For full details on data collection and use, please review our Privacy Policy.
8. Updates, Changes, and Governing Law
- Updates: We may update these Terms and Conditions at any time to reflect changes in our products or services.
- Acceptance: Continued use of GracelandDigital.com after changes are posted indicates your acceptance of the revised terms.
- Governing Law: These Terms are governed by the laws of Minnesota, United States. Any disputes will be handled in the courts of Minnesota.
For specific details on our refund eligibility and physical product returns, please see our Refund and Return Policy. Information on how we collect and protect your personal data is available in our Privacy Policy.